Data Policy
This policy explains how Noctis FZE structures report data, scan media, product tiers, retention, deletion, and exports.
The saved record contains account identity, email, report score, metric values, context selections, objective, preferences, consent version, timestamps, entitlement references, support message threads, internal operational notes, a log of operational emails sent to you, ritual selections, and audit events where required.
NOCTIS does not store raw camera frames, face images, biometric templates, medical diagnoses, or unnecessary special-category data by default.
Image history is a separate feature and requires explicit opt-in. If enabled later, users must receive clear retention, deletion, and export controls before images are stored.
Membership tiers (Core, Baseline, and Intelligence) control report depth, read limits, saved history, progress views, exports, notifications, support, and ritual selections. Tiers do not change the privacy default without separate consent.
NOCTIS should store only what improves the report, account continuity, entitlement enforcement, support, security, or legal compliance.
Account deletion erases account-linked reports, preferences, ritual selections, support messages, internal notes, and entitlements, and anonymizes the email log. Consent and audit records are retained where required for billing integrity, fraud prevention, audit integrity, security, or law.
You may request a complete export of your records through the support channel — report metrics, preferences, consent history, support threads, ritual selections, the email log, and account records. Face images would appear only if image history were explicitly enabled, and no such feature exists today.
Admin tools should be restricted to authorized NOCTIS operators, with role-gated access, audit logs, and least-privilege controls.
